Privacy Policy
Last updated: September 2026
Who we are
igjobs.co is a hiring marketplace for the Instagram creator economy, operated from the European Union. Data controller: Realations (contact: support@igjobs.co).
What we collect
- Account data — name, email, password (stored as a salted hash; we never see it in plain text).
- Profile data — headline, bio, roles, niches, skills, languages, availability, links, and any photo/logo you upload.
- Portfolio & verification data — links to public Instagram posts you add, collaboration claims, and the verification record: when an account owner confirms a collaboration by sending a one-time code to our Instagram inbox, we keep the sender's username, the message text, the time, and the public follower count of that account (the message text is deleted after 12 months). If you connect your Instagram account, we also store your handle, account type, follower count and engagement metrics, retrieved with your explicit authorization through Instagram's official login. We never see your Instagram password.
- Usage data — messages you send on the platform, job posts, applications, and technical logs (IP address for rate limiting and abuse prevention).
- Payment data — handled entirely by our payment processor; we store only subscription/purchase status, never card numbers.
How we use it
To run the marketplace: showing your profile to potential clients, matching jobs and applications, verifying collaborations, sending transactional emails (applications, messages, verification updates, password resets), preventing abuse, and improving the product with aggregate analytics.
Processors we rely on
Hosting/CDN and image storage (Cloudflare), database hosting (EU/US cloud Postgres), payment processing (Stripe), transactional email delivery, Instagram data access via an authorized data platform, and privacy-respecting product analytics. Each processes data only on our instructions.
Your rights (GDPR)
You can request access, correction, export, or deletion of your data at any time — email support@igjobs.co. Deleting your account removes your profile, portfolio, messages, and uploaded images. You may also lodge a complaint with your local data protection authority.
Cookies & analytics
We use a first-party session cookie to keep you logged in and a first-party preference cookie for the light/dark theme. We use PostHog (EU hosting) for privacy-friendly product analytics without advertising cookies; pages that carry private links are excluded. Instagram posts on public profiles are only loaded from Instagram after you click "Show post", so Meta receives no request from your visit until then.
Who processes your data
Cloudflare (hosting, EU/US), Neon (database, EU), Resend (transactional e-mail), Phyllo (Instagram login and profile data, only if you connect your account), PostHog (analytics, EU). Each acts under a data processing agreement.
Retention
Account data is kept while your account exists and deleted on account deletion. Technical logs are retained briefly for security purposes.
Changes
We'll update this page when our practices change and note the date above.